FAQ's

What do I need to send to CPM?

Stereo mixes at the resolution the project was recorded and or mixed at. If you have been working at 48/24bit, please export at that level. 

Also please send all the information relevant to the record artist name, album/EP name, with the tracks clearly labeled as well.

How do I send my masters to you?

WeTransfer, DropBox or likewise program is perfectly fine.

How do I get my masters back?

You will receive a Drop Box download link that will stay active for 2 weeks after its sent to you.

Do you charge extra for revisions?

No I do not. If new alternate mixes are sent late into the mastering process then there may be an additional fees added.

Please check your masters as soon as possible after delivery, if not the revision process may be delayed.

How do I pay for my masters?

I invoice you directly and you can pay via bank transfer or PayPal.

Do you master for vinyl?

Yes I do. Vinyl masters need to for-fill certain requirement for best audio quality. If you would like to discus this further with me regarding your project please get in touch. I am also more than happy to speak directly with the cutting house/engineer you are using. Or if you need a cutting engineer recommendation I can happily connect you with various cutting houses.

What is a DDP?

DDP or Disc Description Protocol, is the format designed for safe delivery of a CD and all relevant information for duplication and production. You can not play the DDP with out a dedicated player (Which CPM can send you as standalone player), which will show all the CD track information, ISRC codes, UPC number and any pause time between tracks.

What is an ISRC? And can you embed them to my tracks?

ISRC is the unique code that identifies your tracks. They are most commonly embed into the DDP file. They are also available to be added when uploading to a online distributor for streaming/online purchasing You will need to apply for ISRC codes from your countries music organisation. PPL for example in the UK.

What is MFiT (Mastered for iTunes) & can you provide them?

Apple as made a list of specifications that masters must adhere too. CPM can deliver MFiT ready masters for you, just ask when you order.

I have lost my all my masters, can I get another copy?

All CPM masters are archived securely. You can request masters, however they will NOT be available at short notice.

What is your client data storage and archive policy?

Chris Pavey Mastering stores all client files and data securely. All files will be kept secure and backed up during that clients current active project.

Chris Pavey Mastering is NOT responsible and can not guarantee file storage of client files after a clients project is completed and signed off. Access to legacy projects may be available on request. However this is not guaranteed, and will NOT be available at short notice.

I recommend that all clients, upon receiving their files, that they securely backup and archive their master files along with their pre masters. The way is handle data is - If data is not in two SEPARATE physical locations I do not class that data as backed up.